Dutch speaking Customer Service Sales Representative

Position: Customer Service Sales Representative

Location: Barcelona or Valencia, Spain

Work model: On-site

Employment type: Full-time

Barcelona OR Valencia
On-site
2 HC
Start: ASAP
€20,000 gross + up to €2,000 bonus
OTE up to €22,000 gross/year
09:00–18:00, Monday–Friday

DUTIES AND RESPONSIBILITIES:

• Support Dutch-speaking customers with product and order-related enquiries
• Understand customer needs and recommend appropriate products and solutions
• Identify opportunities to upsell and cross-sell where relevant
• Provide professional customer service across the required communication channels
• Support customers throughout the purchasing process
• Work towards individual and team sales and service targets
• Maintain accurate customer and sales information within internal systems
• Deliver a positive and professional representation of the brand.

REQUIREMENTS:

• Fluent/native-level Dutch
• Strong communication and customer service skills
• Commercial mindset and comfortable working towards sales targets
• Confident speaking with customers and recommending products
• Motivated, positive and results-focused
• Able to work from Barcelona or Valencia
• Previous customer service, retail, telesales or inside sales experience is advantageous.

BENEFITS:

• Excellent remuneration package and bonus/OTE structure
• Career development program
• Opportunity to work on an international technology and e-commerce project
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.